EN

ES

See the software behind every program

HOME/ SERVICES/ BILINGUAL BRAND AMBASSADORS

Two languages. One conversation.

Spanish-language brand ambassadors and multicultural event staff for U.S. Hispanic and bilingual audiences.

Spanish-fluent

verified per ambassador

50

states + DC

7+

languages on roster

Brief us on a bilingual BAs project →● Need it fast? Rush queue

● THE TAKE

"Bilingual" isn't a checkbox. It's a sound check.

Brands check the bilingual box without verifying. We don't. Every ambassador on a Spanish-language program is interviewed in Spanish, briefed in Spanish, and judged on whether the conversation actually lands with the consumer. Other languages too — Portuguese for World Cup, Haitian Creole for Miami programs, Mandarin for Bay Area tech events.

// FOUND-YOU MOMENT

If you've staffed a Hispanic activation before, you've probably…

✕ Hired a 'bilingual' BA who only spoke restaurant Spanish

✕ Watched a Spanish-language demo run with English-only ambassadors

✕ Lost trust with the audience because the script didn't translate

✕ Found out the cultural nuance was missing 10 minutes into the demo

✕ Asked vendor for 'bilingual' staff and gotten the same crew as English

✕ Paid translator rates for staff who couldn't hold a conversation

✕ Coordinated 4 different cultural events without a consistent crew

✕ Wondered why your Hispanic-targeted media isn't converting

We replace the checkbox with verified fluency and in-language briefing.

Bilingual brand ambassadors trained to engage Spanish-speaking and bilingual consumers in market. Mas+ stadium activation, retail demos in Hispanic-strong banners, festival programs at La Onda / Calibash / Hispanicize, brand-house programs in LA / Miami / Houston / NYC / Chicago. Real fluency, brand briefing in both languages, cultural-context training.

>> DIFFERENCE ENGINE

Most agencies. Then us.

// MOST AGENCIES

// IGNITE

'Bilingual' on a roster check

✓ In-language interview before every program

Generic activation script translated last-minute

✓ Brand brief delivered in Spanish and English

No cultural context training

✓ Briefed on cultural moments, music, references, refusals

Different vendor for Hispanic vs general market

✓ Same managed program — both audiences served by the same captain

No multi-language coverage

✓ Spanish + Portuguese + Mandarin + Haitian Creole on roster

Generic event staffing pool

✓ Vetted bilingual roster — captains who've run Hispanic activations before

>> CHANNEL BREAKDOWN

One playbook. Different rules per channel.

What a demo looks like changes with the channel. We handle the per-channel paperwork, format, and conversion KPI.

01 · CHANNEL

Hispanic festival

CALLE OCHO · RUIDO FEST · FIESTA SAN ANTONIO · CARNAVAL

PERMITS

Festival vendor permits, ABC where alcohol-tied, bilingual safety briefing

FORMAT

Ingress + on-grounds sampling, Spanish-first script, regional-dialect briefing

KPI

Hand-offs per ambassador, language-match engagement rate, social tag

02 · CHANNEL

Bodega + Hispanic grocery

SEDANO'S · NORTHGATE MARKET · VALLARTA · LA MICHOACANA · FIESTA MART

Banner-specific MSAs, neighborhood bodega owner relationships

Route-based per-store sampling, Spanish-first owner conversation, demo + sell-sheet

Per-store conversion, reorder velocity, banner sell-through

03 · CHANNEL

Multicultural retail

WHOLE FOODS · TARGET · COSTCO · SPROUTS · KROGER (HISPANIC-STRONG STORES)

Chain demo permits, bilingual cert training, Hispanic-shopper demo flow

In-store demo in both languages, crossover-household scripted talking points

Hispanic-shopper conversion, scan-back lift, retailer pull-through

04 · CHANNEL

Stadium + sports

MLS · LIGA MX · LAFC · INTER MIAMI · COPA AMERICA · WORLD CUP

Stadium vendor permits, ingress/egress activation rights

Match-day ingress sampling, in-bowl brand activation, Hispanic Heritage Night programs

Touch-points per match, Hispanic-fan engagement, brand recall lift

05 · CHANNEL

Media + influencer

ESPN DEPORTES · UNIVISION · TELEMUNDO · LATIN INFLUENCERS

Talent + media agreements, bilingual content production

Branded media tour, Spanish-first press events, bilingual influencer activation

Earned media reach, Hispanic-audience impressions, conversion lift

>> USE CASES

Where these actually live .

Common contexts buyers map to their next quarter's plan.

HISPANIC FESTIVAL MULTI-DAY

Festival corridor sweep at Calle Ocho or Ruido Fest

Bilingual ambassadors stationed at festival ingress + on-grounds. Spanish-first engagement scripted for the Cuban-American or Mexican-American audience, brand pivot per market.

EXPECTED LIFT 200+ hand-offs/hr · per BA

STADIUM ACTIVATION MATCH-DAY

MLS + Liga MX match-day stadium activation

Bilingual specialists at stadium ingress for LAFC, Inter Miami, Liga MX exhibition matches. Match-day energy, Spanish-first crowd engagement.

EXPECTED LIFT 10K+ touch-points / match

BODEGA + GROCERY ROUTE-BASED

Bodega + Hispanic grocery banner route

Route-based sampling at Hispanic-strong banners: Sedano's, Northgate Market, Vallarta, La Michoacana, neighborhood bodegas.

EXPECTED LIFT Per-store conversion + reorder

MULTICULTURAL RETAIL PER-STORE

In-store demo at Hispanic-strong banners

Whole Foods Brickell, Target East LA, Costco San Antonio, Sprouts Phoenix. Demo runs in both languages, scripted for crossover or Spanish-first households.

EXPECTED LIFT +18% Hispanic-shopper conversion

MAS+ STYLE BRAND ICONIC

Brand-house + media tour for a bilingual launch

MAS+, ESPN Deportes media moment, branded media tour with Spanish-first press + bilingual influencer activation.

EXPECTED LIFT Multi-channel exposure

>> MEET THE BENCH

Bilingual, by dialect. Not just by language.

Spanish isn't one language. Miami Cuban-American sounds nothing like East LA Mexican-American. Our roster is built around regional dialects, code-switching patterns, and the cultural cues that actually land in market.

MR

Marisol R.

MIAMI · CUBAN-AMERICAN

MARKET

South Florida

WITH IGNITE

3.4 years

CERTIFICATIONS

TIPS ES (Caribbean) EN

38

PROGRAMS

4.9

RATING

96%

RETENTION

AC

Alejandro C.

LOS ANGELES · MEXICAN-AMERICAN

Southern California

2.8 years

RBS ES (Mexican) EN

31

4.8

92%

JT

Jasmine T.

NEW YORK · PUERTO RICAN

NYC Metro

2.1 years

26

94%

DV

Diego V.

HOUSTON · SOUTH AMERICAN

Texas Gulf

1.9 years

TABC ES (Colombian) EN PT

22

90%

>> BENCH DEPTH

Bilingual specialists in every Hispanic-strong market.

We staff against the demographic, not just the metro. Bilingual specialist density tracks the actual Hispanic + multicultural population — not census-tract averages.

Miami / South Florida FL · 70% HISPANIC

620+

BILINGUAL SPECIALISTS

Los Angeles CA · 49% HISPANIC

540+

Houston TX · 44% HISPANIC

380+

San Antonio TX · 64% HISPANIC

320+

Chicago IL · 29% HISPANIC

280+

New York / NJ NY · 29% HISPANIC

420+

Dallas / Fort Worth TX · 41% HISPANIC

310+

Phoenix AZ · 43% HISPANIC

260+

San Diego CA · 35% HISPANIC

220+

Denver CO · 31% HISPANIC

175+

※ Bilingual specialist counts reflect Spanish-fluent ambassadors with regional-dialect proficiency. Source: U.S. Census + Pew Research Hispanic population data.

>> CORRIDOR DENSITY MAP

Cultural calendar. We staff against every moment.

Hispanic Heritage Month is the headline. But the real calendar runs year-round — and the brands that show up at every moment outperform the ones that only show up in September.

MAR · NATIONAL

Three Kings Day window + Carnival

VELOCITY RETAIL + FESTIVAL

※ BEST WINDOW: JAN · 6 · + FEB · CARNIVAL

MAY · NATIONAL

Cinco de Mayo

VELOCITY ON-PREMISE + RETAIL

※ BEST WINDOW: MAY · 5 · WEEK-LONG LIFT

Mother's Day · Día de las Madres

VELOCITY RETAIL + GIFTING

※ BEST WINDOW: MAY · 2-WEEK BUILD

JUN-JUL · INTERNATIONAL

Copa America + World Cup windows

VELOCITY BAR + ON-PREMISE

※ BEST WINDOW: MATCH-DAY ACTIVATIONS

SEP-OCT · NATIONAL

Hispanic Heritage Month

VELOCITY EVERY CHANNEL

※ BEST WINDOW: SEP 15 → OCT 15

OCT · NATIONAL

Día de los Muertos

VELOCITY CULTURAL + FESTIVAL

※ BEST WINDOW: OCT 31 → NOV 2

QUINCE SEASON

Quinceañera + cultural milestone season

VELOCITY EVENT + VENUE

※ BEST WINDOW: YEAR-ROUND · PEAK SUMMER

FESTIVAL · MIAMI

Calle Ocho + Carnaval Miami

VELOCITY FESTIVAL CORRIDOR

※ BEST WINDOW: MAR · WEEK-LONG

FESTIVAL · CHICAGO

Ruido Fest + Festival of Cultures

※ BEST WINDOW: JUL · WEEKEND

FESTIVAL · LOS ANGELES

Ruido Fest LA + Día de los Muertos at Hollywood Forever

※ BEST WINDOW: JUL + OCT

STADIUM · NATIONAL

MLS Hispanic Heritage matches + LAFC + Inter Miami

VELOCITY STADIUM INGRESS

※ BEST WINDOW: SEASON · SEP-OCT PEAK

AWARDS · NATIONAL

Latin Grammys + Premio Lo Nuestro

VELOCITY EVENT + RED CARPET

※ BEST WINDOW: NOV + FEB

))}

※ 12 cultural moments shown · 30+ more in our active rotation. We brief crews on cultural context, not just the activation script.

>> BILINGUAL BAS // 08 CAPABILITIES

What we run inside bilingual BAs .

* 01 →

Spanish-fluent ambassadors

Real fluency — not high-school Spanish. Vetted via in-language interview before deployment.

* 02 →

Bilingual demo + retail

Carniceria, Hispanic grocery, El Super, Northgate Market, Bravo, Sedano's — chain-specific programs.

* 03 →

Latin music festival programs

Calibash, La Onda, Premios Juventud, Latin Grammy — festival-grade staffing and brand activation.

* 04 →

Soccer + sports tie-ins

MLS, Liga MX matches, Concacaf, Copa America — culturally-tuned activation alongside the sport.

* 05 →

Cultural-event activation

Día de los Muertos, Cinco de Mayo, Hispanic Heritage Month, Carnaval — staffed to the moment.

* 06 →

In-language brand briefing

Talking points and conversion ask delivered in Spanish and English. Crew briefed in both.

* 07 →

Multi-language coverage

Spanish + Portuguese + Haitian Creole + Mandarin + French where the audience demands it.

* 08 →

Mas+ stadium model

Same playbook we run for Mas+ × Messi — culturally-anchored stadium and concourse activation.

>> COMPLIANCE · CERTIFICATIONS · SOPS ✓ 4-POINT STANDARD

Fluency verification

Every Spanish-language ambassador interviewed in Spanish by a native speaker before deployment.

Cultural training

Crew briefed on cultural moments, music references, regional dialects, audience expectations.

In-language briefing

Product talking points, conversion ask, refusal SOPs delivered in target language.

Multi-language coverage

Spanish, Portuguese, Haitian Creole, Mandarin, French on roster. Others on request by program.

// who runs this // 08 verticals

Categories we know cold.

01 CPG Beverage 02 CPG Food & Snack 03 Alcohol & Spirits 04 Sports & Entertainment 05 Lifestyle & Beauty 06 QSR & Restaurant 07 Health & Wellness 08 Tech & SaaS

>> HOW THIS RUNS

From brief to recap.

01 1/5

BRIEF

Confirm audience profile, markets, cultural moments, in-language requirements.

02 2/5

VERIFY

Each ambassador interviewed in target language. Fluency scored before deployment.

03 3/5

BRIEF (in-language)

Product brief, talking points, refusals delivered in both languages.

04 4/5

EXECUTE

Captain-led shifts, in-language consumer engagement, photo + content capture.

05 5/5

RECAP

Per-shift conversion data, cultural-context notes, audience capture for future programs.

>> RECEIPTS

See the work behind the brief.

We show the work. Photos, numbers, GPS data, recaps. Real client programs across beverage, spirits, sports, telco, CPG, and retail.

See our work →Start a brief

5K+

ACTIVATIONS / YR

257K+

AMBASSADOR BENCH

STATES

FEATURED CASES

// DEEP DIVE

Hispanic-targeted activation is its own discipline. Bilingual on paper isn't bilingual in market.

Bilingual brand ambassadors Spanish speaking brand ambassadors Multicultural event staffing Hispanic marketing activations Bilingual promotional staff Mas+ stadium activation Latin festival staffing Hispanic retail demo Spanish-language brand activation Multicultural marketing agency

Ignite runs bilingual brand ambassador programs across the U.S. Hispanic and multicultural market. Spanish-fluent staff verified before deployment, briefed in both languages, deployed across retail demos, festival programs, stadium activations, and cultural moments. Same Mas+ × Messi staffing model we already run at scale.

Real fluency is the floor. Every Spanish-language ambassador on the roster has been interviewed in Spanish by a native speaker before they get assigned. Brand briefing is bilingual — your talking points, conversion ask, refusal protocols, and product knowledge land in both languages so the consumer engagement actually works.

Programs route across high-Hispanic markets — LA, Miami, Houston, NYC, Chicago, San Antonio, Phoenix, Dallas — plus Hispanic grocery banners (El Super, Northgate, Bravo, Sedano's), Latin music festivals (Calibash, La Onda, Premios Juventud), and soccer activation alongside MLS, Liga MX, and Concacaf events.

Best for CPG brands running Hispanic-targeted media that needs in-market trial alongside it, beverage and spirits brands engaging Hispanic on-premise venues, and brand teams looking to scale a culturally-anchored playbook nationally instead of running it state by state.

// coverage / 50.states / 80+.markets

Brooklyn to Burbank. + EVERY ZIP IN BETWEEN

We don't just say national — we show up in every DMA. One roster. One platform. One PO. Detroit on Tuesday, Tampa on Wednesday, doesn't matter.

80+

MARKETS

48HR

RUSH

// just a few of the major markets we run

● New York, NY ● Los Angeles, CA ● Chicago, IL ● Houston, TX ● Dallas–Fort Worth, TX ● Austin, TX ● San Antonio, TX ● Phoenix, AZ ● Philadelphia, PA ● Boston, MA ● Washington, DC ● Atlanta, GA ● Miami, FL ● Orlando, FL ● Tampa, FL ● Jacksonville, FL ● Charlotte, NC ● Raleigh–Durham, NC ● Nashville, TN ● Memphis, TN ● New Orleans, LA ● Birmingham, AL ● Louisville, KY ● Indianapolis, IN ● Columbus, OH ● Cleveland, OH ● Cincinnati, OH ● Detroit, MI ● Pittsburgh, PA ● Buffalo, NY ● Minneapolis–St. Paul, MN ● Milwaukee, WI ● Madison, WI ● St. Louis, MO ● Kansas City, MO ● Omaha, NE ● Des Moines, IA ● Oklahoma City, OK ● Tulsa, OK ● Little Rock, AR ● Denver, CO ● Colorado Springs, CO ● Salt Lake City, UT ● Boise, ID ● Albuquerque, NM ● Las Vegas, NV ● Reno, NV ● Tucson, AZ ● San Diego, CA ● Orange County, CA ● Riverside–San Bernardino, CA ● Sacramento, CA ● San Francisco, CA ● San Jose, CA ● Fresno, CA ● Portland, OR ● Seattle, WA ● Spokane, WA ● Anchorage, AK ● Honolulu, HI ● Hartford, CT ● Providence, RI ● Burlington, VT ● Portland, ME ● Manchester, NH ● Albany, NY ● Rochester, NY ● Syracuse, NY ● Richmond, VA ● Norfolk–Virginia Beach, VA ● Greensboro, NC ● Greenville, SC ● Columbia, SC ● Charleston, SC ● Savannah, GA ● Jackson, MS ● Baton Rouge, LA ● El Paso, TX ● McAllen, TX ● Corpus Christi, TX

// available in major markets

Ignite supports bilingual brand ambassadors in major markets nationwide.

Including New York, Los Angeles, Chicago, Dallas-Fort Worth, Atlanta, Miami, Las Vegas, Phoenix, Denver, and Seattle — plus 190+ surge metros.

See all markets ↗

New York/ NYLos Angeles/ CAChicago/ ILDallas-Fort Worth/ TXAtlanta/ GAMiami/ FLLas Vegas/ NVPhoenix/ AZDenver/ COSeattle/ WA

● LIVE · BILINGUAL BAS

< Spark for bilingual programs. >

Per-shift in-language consumer engagement, cultural-context notes, market-by-market Hispanic audience capture.

Tour Spark →Get a staffing quote

spark.ignite / bilingual-bas

LIVE

>> BILINGUAL BAS · LIVE OPS LAST 30 MIN

In-language briefing delivered through Spark tracking

Per-shift cultural notes from the captain ready

Audience capture for Spanish-language CRM ready

Market-by-market Hispanic activation rollup ready

>> TODAY · BY HOUR ↑ +14%

// faq

Frequently asked.

How do you verify fluency? +

Every Spanish-language ambassador is interviewed in Spanish by a native speaker before they're deployed. Fluency is scored against the program — restaurant Spanish doesn't pass for a regulated brand activation.

What other languages do you cover? +

Spanish primarily. Portuguese (World Cup, Brazilian audiences), Haitian Creole (Miami), Mandarin (Bay Area, Seattle, NYC), French (Quebec adjacent / Haitian / West African). Other languages on request, scoped per program.

Can you staff Calibash, La Onda, and Latin Grammy weekends? +

Yes. We've staffed Latin music festival programs as part of our standard festival activation roster. Captain-led, fluency-verified, briefed in both languages.

Do you handle Liga MX / MLS / Concacaf activation? +

Yes. Stadium and concourse staffing for soccer-anchored programs is a regular Hispanic-market vertical. Mas+ × Messi is the proof point.

Can bilingual ambassadors handle a regulated pour? +

Yes. TIPS / TABC / RBS certification is required regardless of language — every bilingual pour-team ambassador is also certified for the regulated activity.

Can you scale a Hispanic activation nationally? +

Yes. Same managed program model as our English-language ambassador program — single PM, fluency-verified roster, captain rotation, market-by-market coverage.

>> OFTEN PAIRED WITH

These run great together.

04 Event Staffing EXPLORE →01 Experiential Marketing EXPLORE →05 Product Sampling EXPLORE →

>> READY WHEN YOU ARE

Brief us on a bilingual BAs program.

Send the brief. We'll come back with crew, compliance, and a line-item quote inside 48 hours.

Request a quote →● Request staff now

rush turnaround

states staffed

ambassador bench

VETERAN

owned

// QUICK BRIEF WHAT WE NEED

01 Goal of the program

02 Markets in scope

03 Window + lead time

04 Budget range

05 Distributor / retailer notes (if any)

QUOTE BACK IN 48 HOURS

// FREQUENTLY PAIRED WITH

Event Staffing ↗Experiential Marketing ↗Festival Activations ↗Sports Marketing ↗Brand Ambassador Management ↗CPG Beverage ↗Sports & Entertainment ↗Spark ↗Our Work ↗