Question 1

How is this different from a normal travel agency?

Accepted Answer

A normal travel agency books the trip and disappears. We run the event the group is traveling to. Ignite already produces activations, staffs events, and moves a 257,000-person field force around the country — so we manage travel as one piece of a live event operation, not a detached booking. One team owns the room block, the ground transport, the on-site desk, and the event itself.

Question 2

What kinds of travel do you manage?

Accepted Answer

Hotel room blocks, group air, ground transport, incentive trips, corporate retreats, conference and trade-show travel blocks, festival and concert group travel, sports travel, talent and crew travel for productions, VIP and executive travel, and full destination-event travel programs.

Question 3

Do you handle hotel room blocks and contracts?

Accepted Answer

Yes. We source and negotiate room blocks, manage the contract, attrition and cutoff dates, rooming lists, and reconciliation. We also build a booking link or managed desk so attendees book inside your block without you chasing a spreadsheet.

Question 4

Can you move a group on short notice?

Accepted Answer

Yes. We routinely deploy crews into markets on tight timelines. Standard group programs run smoothest with 4 to 8 weeks of lead time, but we've turned around emergency group travel in days. Rush windows carry premiums.

Question 5

Do you provide an on-site travel desk?

Accepted Answer

Yes. For larger programs we staff a live on-site travel and logistics desk — arrivals, transfers, rebookings, and the inevitable day-of changes — run by the same operators handling the event, so nothing falls between two vendors.

Question 6

Can you run incentive trips and reward travel?

Accepted Answer

Yes. We design and operate incentive trips and reward travel end to end — destination sourcing, room blocks, experiences, ground program, and on-site hosting. The experiential team that builds brand moments builds the trip itinerary too.

Question 7

Do you book individual travel or only groups?

Accepted Answer

Our focus is groups, events, and programs — that's where the in-house operation creates an edge. We handle VIP and executive individual travel as part of a program, but we are not a leisure travel agency for one-off personal trips.

Question 8

What markets and destinations do you cover?

Accepted Answer

All 50 states and most global destinations through vetted partners. Deepest domestic depth in Las Vegas, Orlando, Nashville, Austin, Miami, New York, Los Angeles, San Diego, Scottsdale, and the major convention and resort markets.

We don't just book it. We're already there.

Anyone can book a room. Few can run the room.

If you're moving a group to an event, you're probably…

Most agencies. Then us.

What we run inside travel .

Hotel room blocks

Group air coordination

Ground transport

Incentive trips

Conference & trade-show travel

Festival & concert groups

Sports group travel

Talent & crew travel

VIP & executive travel

On-site travel desk

Manifest & logistics

Budget & reconciliation

Categories we know cold.

From brief to recap.

BRIEF

DESIGN

BUILD/STAFF

EXECUTE

RECAP

See the work behind the brief.

The agency that runs the event now books the travel to it.

Brooklyn to Burbank. + EVERY ZIP IN BETWEEN

Ignite supports group & event travel in major markets nationwide.

Frequently asked.

These run great together.

Experiential Marketing

Event Staffing

Trade Show Support

Brief us on a travel program.