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>> LEGAL · TERMS OF SERVICE · v2026.02
Legally binding agreement governing your access to and use of the Spark by Ignite platform — including all associated mobile applications, web applications, dashboards, APIs, and related services. By using the Platform, you agree to these terms.
EFFECTIVE
Feb 23, 2026
>> §01
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Ignite Productions LLC ("Ignite," "Company," "we," "us," or "our"), a Nevada limited liability company and Veteran-Owned Small Business (VOSB), governing your access to and use of the Spark by Ignite platform, including all associated mobile applications, web applications, dashboards, APIs, and related services (collectively, the "Platform" or "Spark").
By creating an account, accessing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional policies, guidelines, or rules referenced herein. If you do not agree to these Terms, you must immediately cease all use of the Platform.
>> IMPORTANT
These Terms contain a binding arbitration clause and class action waiver (Section 19) that affect your legal rights. Please read them carefully.
>> §02
To use the Platform, you must:
If you are using the Platform on behalf of a business entity (including as a brand ambassador or contractor), you represent and warrant that you have the authority to bind that entity to these Terms. Spark is intended for project-based field marketing operations only.
>> §03
Spark by Ignite is a proprietary field marketing command center designed to streamline event marketing operations. The Platform provides tools for:
Spark is a technology platform. Ignite does not guarantee business results, sales outcomes, campaign performance, or conversion metrics. All insights and analytics are provided for informational purposes.
>> §04
To access the Platform, you must create an account by providing accurate and complete information, including but not limited to your first name, last name, phone number, address, market, state, and t-shirt size. You are solely responsible for maintaining the confidentiality of your account credentials.
We reserve the right to suspend or terminate your account at any time, with or without cause, and with or without notice, including for violation of these Terms or for any conduct that we determine, in our sole discretion, to be harmful to the Platform, other users, or Ignite.
>> §05
Access to and use of the Platform requires enabling location services on your device. GPS location access is a condition of participation in assignments and use of the Platform's timekeeping functionality. If you decline to enable location permissions, you will not be able to use the Platform or participate in assignments requiring location verification.
When a user is scheduled for an activation and clocks in, the Platform collects precise GPS coordinates from the user's device periodically throughout the scheduled activation window for the purpose of:
Location data collection continues only during the scheduled activation window. If a user fails to clock out, GPS collection will automatically disable fifteen (15) minutes after the scheduled activation end time.
The Platform does not collect or monitor GPS location data outside of scheduled activation windows. Ignite does not engage in continuous background surveillance beyond the active activation verification window described above.
Users represent that they are authorized to enable location services on the device used to access the Platform.
>> §06
Nothing in these Terms creates an employment, partnership, joint venture, or agency relationship between Ignite and any user. All users performing project-based assignments through the Platform are engaged as independent contractors.
Brand ambassadors, field personnel, and contractors using the Platform acknowledge and agree that they are independent contractors. Contractor status is governed by a separate Independent Contractor Agreement.
Contractors retain control over the manner and means of performing services, subject to agreed deliverables, brand standards, safety requirements, and activation timing. Contractors are free to accept or decline activation opportunities and may provide similar services to other companies, including competitors.
Contractors are solely responsible for compliance with all applicable tax, labor, and regulatory obligations. Ignite will not withhold taxes and will issue IRS Form 1099 as applicable. Contractors are not eligible for employee benefits, including paid time off, health insurance, retirement benefits, unemployment insurance, workers' compensation, or overtime.
>> §07
You agree to use the Platform only for its intended purposes and in compliance with all applicable federal, state, and local laws, regulations, and ordinances. You shall not:
>> §08
The Platform, including all software, design, text, graphics, interfaces, logos, trademarks, trade names (including "Spark by Ignite," "Spark," and "Ignite Productions"), data models, analytics methodologies, reporting structures, dashboards, and all other intellectual property embodied in or associated with the Platform, are the exclusive property of Ignite Productions LLC or its licensors. All rights not expressly granted herein are reserved.
Subject to your compliance with these Terms, Ignite grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for its intended purposes. This license does not include the right to sublicense, resell, distribute, or commercially exploit the Platform or any content therein.
By submitting content to the Platform (including photos, videos, event recaps, data entries, and feedback), you grant Ignite a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, display, distribute, and create derivative works from such content for any purpose related to the Platform, our business operations, marketing, analytics, and client reporting.
You represent that you have the legal right to upload the content, that the content does not violate third-party rights, and that required releases and permissions have been obtained.
>> §09
Users retain ownership of the personal information and original content they submit to the Platform ("User Content").
Ignite retains all rights, title, and interest in the Platform technology, software, infrastructure, reporting frameworks, data models, analytics methodologies, algorithms, dashboards, visualization tools, aggregated outputs, and derived performance insights. To the extent performance data is generated through the Platform's proprietary systems, Ignite owns the analytical structure, benchmarks, and derived outputs.
Ignite may aggregate, anonymize, and de-identify data collected through the Platform. Ignite may use, license, distribute, or commercialize such aggregated data for any lawful purpose, including benchmarking, industry reports, product development, market research, and analytics services. Aggregated data will not identify any individual person. Ignite does not sell personal information.
The Platform uses cookies, pixels, web beacons, and similar tracking technologies to collect information about your usage patterns, preferences, and device information. By using the Platform, you consent to the use of these technologies as further described in our Privacy Policy.
>> §10
You acknowledge that through your use of the Platform, you may have access to confidential and proprietary information belonging to Ignite and/or its clients, including but not limited to client identities, campaign strategies, pricing, event logistics, consumer data, training materials, vendor lists, processes, credentials, and Platform technology ("Confidential Information").
You agree to:
This confidentiality obligation survives termination of your account and these Terms. Nothing in this section restricts you from reporting possible violations of law to a government agency, participating in investigations, or making disclosures protected by law.
>> §11
Each activation opportunity provides a flat "Activation Fee" payable upon successful completion of the activation responsibilities and required deliverables. Compensation is project-based and is not hourly, wage-based, or time-based. The specific Activation Fee for each engagement is set forth in the activation posting.
Payment is conditioned upon submission of required post-event recap and proof-of-performance ("POP") materials. Ignite may withhold payment pending receipt of complete recap materials and deliverables.
Compensation eligibility is determined based on overall fulfillment of the scheduled activation window and required deliverables, not merely time present. Partial completion of an activation may result in reduced compensation in accordance with Ignite's Activation Completion Policy, which is incorporated by reference.
The Activation Completion Policy establishes tiered compensation thresholds based on the percentage of the activation window completed and deliverables submitted. Specific tier percentages and thresholds are defined in the Independent Contractor Agreement and Activation Completion Policy. Minor deviations of up to ten (10) minutes from the scheduled activation window will not, by themselves, reduce compensation eligibility.
If an activation extends beyond the scheduled activation window due to client request or operational necessity, Contractor may be eligible for supplemental compensation ("Overage Compensation"). Overage time is measured in fifteen (15) minute increments and rounded to the nearest increment. The Overage Rate is specified in each activation posting.
Overage Compensation applies only to time approved by Ignite during or promptly following the activation. Ignite reserves the right to deny Overage Compensation for time not approved, not required by client direction, or not substantiated by activation records. Overage Compensation constitutes a supplemental project-based adjustment and does not convert the Activation Fee into hourly wages, overtime, or employee compensation.
If an activation ends early due to circumstances outside Contractor's control (including venue closure, weather, safety concerns, government order, or client cancellation on site), Contractor shall receive the full Activation Fee, provided Contractor was present and prepared to perform.
Activations may be canceled, delayed, shortened, or rescheduled due to client direction, venue decisions, product availability, weather, safety concerns, force majeure, or other circumstances. Unless otherwise agreed in writing:
If cancellation occurs after Contractor has commenced services, compensation will be determined under Section 11.2 (Completion Tiers) or Section 11.4 (Early Termination), as applicable.
You acknowledge that Ignite may be dependent on receiving payment from its client(s). If a client has not paid Ignite for an activation, Ignite may delay your payment for up to sixty (60) days after Ignite's receipt of your complete POP materials and/or documentation. Ignite will use commercially reasonable efforts to collect from the client.
You are responsible for all expenses unless Ignite pre-approves specific reimbursable expenses in writing. Mileage reimbursement, if offered, requires advance written approval from Ignite and will be paid only for approved travel in accordance with Ignite's reimbursement instructions (including required receipts or mileage logs). Travel time is not compensable unless expressly stated in the activation posting.
Ignite may withhold or deny payment for any activation if POP materials or documentation are materially false, misleading, fabricated, or not from the activation. Ignite may also require repayment of amounts paid based on fraudulent documentation, to the maximum extent permitted by law.
If Spark is provided to a client under a separate services agreement, fees and billing terms are governed by that agreement. Failure to pay may result in suspension of access. Ignite may modify pricing for future periods upon notice.
>> §12
You agree to maintain in good condition any product-related accessories, apparel, equipment, devices, signage, training materials, or other property provided by Ignite or its client ("Company Property"). You will return all Company Property upon request, at the end of an assignment, or upon a performance default.
Unless Ignite agrees otherwise in writing, you must return all Company Property within seven (7) days of the default date or earlier request date, using Ignite's prepaid shipping label if provided. If you fail to return Company Property, Ignite may withhold and/or offset amounts owed to you, seek return of the property and/or its monetary value, and seek reimbursement for reasonable recovery costs, to the maximum extent permitted by law.
If Ignite issues you a corporate credit card ("Company Card"), you agree to the following:
>> §13
If you are assigned to alcohol sampling or any regulated activity, you agree that you will not consume alcohol or be intoxicated during an assignment or while representing Ignite or its clients. Ignite and/or the client may require your immediate removal for any suspected intoxication or violation of alcohol sampling requirements.
You will behave professionally and refrain from unlawful discrimination, harassment, intoxication (including at alcohol sampling events), illegal drug use, unsafe conduct, or misconduct.
Ignite and/or the client may require your immediate removal from an assignment for noncompliance, safety concerns, misconduct, or poor performance. If removed for cause, you may be paid only for services performed through removal, subject to applicable law.
You acknowledge that certain assignments may require background checks, identity verification, security credentialing, or completion of venue/client onboarding processes. You agree to cooperate with such requirements as a condition of performing those assignments. If you do not complete or do not pass a required check or credentialing process, you may be removed from the assignment.
In the event of a medical emergency involving you or any person at an assignment, you authorize Ignite, the client, venue personnel, or event staff to contact emergency services and to take reasonable actions to secure emergency assistance. You acknowledge that you are solely responsible for your own medical care and expenses, to the maximum extent permitted by law. You release and hold harmless Ignite and its clients from any liability arising from actions taken in good faith to obtain emergency assistance, except to the extent caused by Ignite's gross negligence or willful misconduct.
>> §14
If you use a personal vehicle in connection with services, you do so as an independent contractor. Ignite does not direct or control your operation of any vehicle and does not assume any responsibility or liability for your vehicle use.
You assume all risk and responsibility for the operation, maintenance, condition, and use of any vehicle you use in connection with services, including any accidents, injuries, damages, citations, fines, towing, impound, and insurance claims.
You represent and warrant that you maintain at all times a valid driver's license and legally required automobile liability insurance with limits sufficient to cover your vehicle-related risks.
You will indemnify, defend, and hold harmless Ignite and its clients from any and all claims, damages, losses, liabilities, and expenses (including reasonable attorney's fees) arising out of or relating to your vehicle use in connection with services.
Any reimbursement of mileage, parking, or other vehicle-related expenses does not create any relationship other than independent contractor and does not make Ignite responsible for your vehicle use.
You may not transport other contractors, client personnel, or attendees as part of the services without Ignite's prior written approval.
You will follow all safety rules, venue policies, and reasonable safety instructions.
>> §15
You grant Ignite and its clients the right to use your name, likeness, voice, and images/recordings from events for marketing, promotional, and internal documentation purposes, without further compensation unless prohibited by law.
You may not present yourself as an official spokesperson for Ignite or the client and may not post event-related content unless authorized by Ignite and/or the client.
You have no authority to bind Ignite or its clients and will not make binding commitments, offers, pricing promises, or representations on their behalf.
If you post any content related to an assignment, Ignite, or a client on social media or any public platform (when permitted), you must comply with all applicable advertising and endorsement laws and guidelines, including Federal Trade Commission (FTC) disclosure requirements. You must clearly disclose any material connection (e.g., #ad, #sponsored) as applicable.
Except as expressly authorized in writing by Ignite and/or the client for an assignment, you may not use, reproduce, distribute, display, or publish any Ignite or client trademarks, logos, brand names, slogans, copyrighted materials, or other proprietary brand assets, including in any portfolio, resume, website, social media post, advertisement, or promotional materials. All goodwill arising from any permitted use inures solely to Ignite and/or the client.
>> §16
>> AS-IS DISCLAIMER
The Platform is provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Ignite does not warrant that the Platform will be uninterrupted, error-free, secure, or free of viruses or other harmful components. Ignite makes no representations or warranties regarding the accuracy, reliability, or completeness of any data, content, or information provided through the Platform.
Ignite implements commercially reasonable administrative, technical, and physical safeguards to protect data. However, no electronic system can be guaranteed 100% secure, and Ignite does not guarantee absolute security.
Some jurisdictions do not allow the exclusion of certain warranties, so certain of the above exclusions may not apply to you. In such cases, our warranties are limited to the fullest extent permitted by applicable law.
>> §17
To the maximum extent permitted by applicable law, in no event shall Ignite, its officers, directors, members, employees, agents, contractors, affiliates, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to lost profits, lost data, loss of goodwill, business interruption, campaign performance outcomes, or personal injury, arising out of or related to your use of or inability to use the Platform, regardless of the theory of liability (contract, tort, strict liability, or otherwise), even if Ignite has been advised of the possibility of such damages.
>> LIABILITY CAP
Ignite's total aggregate liability arising out of or related to these Terms or the Platform shall not exceed the greater of (a) one hundred dollars ($100.00) or (b) the amounts paid by you to Ignite in the twelve (12) months preceding the claim.
>> §18
You agree to indemnify, defend, and hold harmless Ignite, its officers, directors, members, employees, agents, contractors, affiliates, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney's fees and court costs) arising out of or relating to:
>> §19
Before initiating any formal dispute resolution proceeding, you agree to first contact Ignite and attempt to resolve any dispute informally for at least thirty (30) days.
>> BINDING ARBITRATION
Any dispute, claim, or controversy arising out of or relating to these Terms or the Platform shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules.
The arbitration shall be conducted in the state where the user performed services, unless otherwise agreed, before a single arbitrator. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. You may opt out of the arbitration provision within thirty (30) days of your acceptance of these Terms by providing written notice to Ignite.
You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class action, collective action, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Ignite.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or Confidential Information.
>> §20
Ignite is committed to providing a Platform that is accessible and usable by individuals with disabilities. We strive to design and maintain the Platform in substantial conformance with recognized accessibility standards, including WCAG 2.1 Level AA where reasonably practicable.
If you experience accessibility barriers while using the Platform, please contact us so that we can provide appropriate assistance or accommodations.
>> §21
Ignite may terminate or suspend your access to the Platform at any time, for any reason, with or without notice. Upon termination, your right to use the Platform ceases immediately.
You may terminate your account at any time by contacting Ignite at the contact information provided below. Termination does not relieve you of any obligations accrued prior to termination.
Upon termination, access is revoked and certain data may be deleted per retention policies. You will be compensated for completed activations in accordance with the Independent Contractor Agreement and Activation Completion Policy.
Sections 8 (Intellectual Property), 9 (Data Rights), 10 (Confidentiality), 16 (Disclaimers), 17 (Limitation of Liability), 18 (Indemnification), 19 (Dispute Resolution), and any other provisions that by their nature should survive, shall survive termination of these Terms.
>> §22
The Platform may integrate with or contain links to third-party services, websites, or applications. Ignite does not control and is not responsible for the content, privacy policies, or practices of any third-party services. Your interactions with third-party services are governed by their respective terms and policies.
Ignite is not responsible for third-party outages, service interruptions caused by third-party vendors, or third-party data breaches beyond Ignite's control.
>> §23
Use of the Platform is subject to the Spark by Ignite Privacy Policy, which is incorporated by reference into these Terms. The Privacy Policy describes how we collect, use, store, process, and protect personal information, including precise geolocation data collected during scheduled activations.
>> §24
Ignite shall not be liable for any failure or delay in performing its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, war, terrorism, labor disputes, power failures, internet or telecommunications failures, or cyberattacks.
>> §25
These Terms shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of laws provisions. To the extent that any lawsuit or court proceeding is permitted hereunder, you agree to submit to the exclusive personal jurisdiction of the state and federal courts located in Clark County, Nevada, except where arbitration in the state of service performance is required under Section 19.
>> §26
Ignite reserves the right to modify, update, or revise these Terms at any time. Material changes will be communicated through the Platform, email notification, or other reasonable means. Your continued use of the Platform after such changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must discontinue use of the Platform.
>> §27
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The failure of Ignite to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
>> §28
These Terms, together with the Privacy Policy, Independent Contractor Agreement, Activation Completion Policy, and any other agreements or policies referenced herein, constitute the entire agreement between you and Ignite regarding the Platform and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written.
>> §29
For questions about these Terms or to provide notices under them:
Company
Ignite Productions LLC
staffing@igniteproductions.co
Phone
775.406.0435
Website
www.igniteproductions.co
LAST UPDATED · Feb 23, 2026
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>> QUESTIONS ABOUT THIS DOCUMENT
For data requests, contract questions, or compliance inquiries, reach the team directly. We respond within applicable timeframes.
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