>> LEGAL · ACCESSIBILITY STATEMENT · v2026.05

Accessibility Statement.

Ignite Productions LLC is committed to making its website, the Spark by Ignite platform, and related digital experiences usable by the widest possible audience — including people with disabilities. This statement describes the standards we target, what we have done, where we know we fall short, and how to reach us if you hit a barrier.

EFFECTIVE

May 11, 2026

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>> §01

Our commitment

Ignite Productions LLC ("Ignite," "we," "us," or "our") believes that digital accessibility is a baseline obligation, not a feature. We design and maintain our website (igniteproductions.co), the Spark by Ignite platform, and related digital experiences with the goal of providing equivalent access to everyone, regardless of disability, assistive technology, or device.

Accessibility is an ongoing effort. Our website and platform evolve continuously, and we treat accessibility as part of that lifecycle rather than a one-time audit.

>> §02

Conformance target

We target conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). WCAG 2.1 AA is the standard most widely referenced in U.S. accessibility law (including the Americans with Disabilities Act and Section 508 of the Rehabilitation Act) and in international regulations such as EN 301 549.

>> TARGET STANDARD

WCAG 2.1, Level AA — applied to igniteproductions.co, the Spark by Ignite web and mobile platform, and customer-facing dashboards and reports.

We design and develop with the four WCAG principles in mind: perceivable, operable, understandable, and robust. Where reasonably practicable, we also adopt WCAG 2.2 AA criteria as they become stable and supported by assistive technology.

>> §03

Measures we take

Our current accessibility practices include:

01 Building with semantic HTML, ARIA where appropriate, and meaningful headings and landmarks
02 Designing for keyboard-only navigation — every interactive control is reachable and operable without a mouse
03 Maintaining sufficient color contrast for body text and interactive elements against the design system's dark and light surfaces
04 Providing visible focus indicators on all focusable controls
05 Writing alternative text for meaningful imagery and marking decorative imagery as such
06 Captioning or providing transcripts for video content where reasonably practicable
07 Supporting browser-level text resizing up to 200% without loss of content or functionality
08 Honoring user preferences for reduced motion where they are exposed by the operating system
09 Reviewing accessibility during design, code review, and pre-release QA

>> §04

Known limitations

We believe in being honest about where we know we are not yet fully conformant. As of the last review date, the following are known limitations we are actively working to address:

01 Third-party embeds. Some embedded content (e.g., video players, mapping providers, analytics widgets) is loaded from third-party services whose accessibility we do not directly control. We choose vendors that publish their own accessibility documentation where possible.
02 Legacy proof-of-performance media. Photo and video assets uploaded by field staff prior to our captioning workflow may not have alt text or captions attached. New uploads are prompted for descriptions; older recap archives are being backfilled.
03 Data-dense dashboards. Some real-time Spark dashboards include map visualizations and dense tables that may be difficult to consume with a screen reader. We provide accessible tabular equivalents and CSV export for these views, and continue to improve native screen-reader support.
04 PDF documents. Some downloadable PDFs (such as case studies, recaps, or partnership materials) may not yet be fully tagged for screen readers. If you need an accessible version of a specific document, contact us and we will provide one.
05 Animations & motion. Marketing pages on igniteproductions.co include scroll-linked animations and decorative motion. These respect the `prefers-reduced-motion` system setting where supported, but a small number of legacy effects may still play.
06 Custom typography. A small number of display headings use custom letterforms (e.g., stencil-style brand marks). These are presented as text where reasonably practicable, but a few are rendered as images and may rely on alt text rather than live text.

This list is not exhaustive. If you encounter an accessibility barrier that is not listed here, please tell us — see Feedback & contact below.

>> §05

Compatibility

We design for compatibility with current versions of major browsers (Chrome, Edge, Safari, Firefox) on Windows, macOS, iOS, and Android, used with current versions of common assistive technologies, including:

01 Screen readers: VoiceOver (macOS, iOS), TalkBack (Android), NVDA, JAWS
02 Operating-system zoom and high-contrast / increased-contrast modes
03 Speech-recognition input (e.g., Voice Control, Dragon)
04 Keyboard-only navigation

Older browsers and end-of-life assistive technology versions may not be fully supported.

>> §06

Assessment approach

We assess accessibility through a combination of:

01 Self-evaluation by our design and engineering team against the WCAG 2.1 AA success criteria during design reviews and pre-release QA
02 Automated testing using tools such as axe-core, Lighthouse, and similar utilities integrated into our development workflow
03 Manual testing with keyboard-only navigation and screen readers (VoiceOver and NVDA) on key user flows
04 User feedback received through the contact channels listed below, which we treat as a first-class signal alongside formal audits

We periodically engage third-party accessibility consultants for targeted reviews of high-traffic pages and the Spark platform's core workflows.

>> §07

Feedback & contact

If you encounter an accessibility barrier on our website or the Spark platform, or if you need information from us in an alternative format, please contact us. We treat accessibility feedback as a priority and aim to respond within five (5) business days.

When you contact us, it helps if you can include:

01 The URL of the page or screen where you encountered the barrier
02 A description of the problem and what you were trying to do
03 Your browser, operating system, and any assistive technology you were using (if comfortable sharing)
04 How you'd like us to follow up with you

Company

Ignite Productions LLC

staffing@igniteproductions.co

Subject line

Accessibility — [page or feature]

Phone

775.406.0435

Website

www.igniteproductions.co

>> §08

Formal complaints

We aim to resolve accessibility concerns informally and directly. If you are not satisfied with our response, you may also have rights under applicable law, including the Americans with Disabilities Act (ADA) in the United States. Nothing in this statement waives or limits any such rights.

>> §09

Ongoing work

Accessibility is treated as continuous work, not a finished deliverable. Our current focus areas include:

01 Expanding alt-text and caption coverage on historical recap media inside the Spark platform
02 Improving screen-reader narration of real-time dashboards and map visualizations
03 Auditing and remediating downloadable PDFs (case studies, recaps, capability decks)
04 Documenting accessible patterns inside our internal design system so future work starts from an accessible baseline
05 Re-running automated and manual sweeps after major releases

We will update this statement as our work progresses, and we welcome feedback that helps us prioritize.

>> §10

Review history

This statement is reviewed and updated on a regular cadence and after material changes to the website or the Spark platform.

Last reviewed

Standard

WCAG 2.1, Level AA

Scope

igniteproductions.co, Spark by Ignite web & mobile, customer-facing dashboards & reports

Owner

Ignite Productions LLC — Operations

LAST UPDATED · May 11, 2026

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